Return Policy
We hope that you love everything you received from XO Clothing Co. If not? No problem!
- Online purchases are eligible for STORE CREDIT ONLY if returned within 7 business days of receiving your package. Tracking provided by XO Clothing Co. software system.
- ALL SALE ITEMS ARE FINAL SALE. No exceptions.
- FINAL SALE ITEMS: swimwear, athletic wear, jewelry, intimates, bralettes, leggings, and bodysuits.
- Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, animal hair, cigarette smell or stains of any kind will be accepted.
- Please wrap your item neatly and in paper of some kind to protect the item.
- Damaged items must be reported within 2 days of the receipt of your order. Please email us at xoclothingreturns@gmail.com and forward photos of any damages.
- RETURN SHIPPING COST is customer’s responsibility, unless a mistake is made by XO Clothing Co.
RETURN INSTRUCTIONS:
- Customer is responsible for the return shipping cost.
- For returns, ship your item to the address below.
XO Clothing Co.
15218 Lemoyne Blvd.
Biloxi, MS 39532
- Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it.
- Once we receive your return, please allow 5-7 days for us to process your return.
- Once processed, your store credit will be emailed to you.
- Items purchased with store credit are final sale.